Tips & FAQ
Why do I need two pairs of glasses?
A pair for day; a pair for night. A pair for work; a pair for play. A pair for the office; a pair for home.
Does Eyewear Experts direct bill to my insurance company?
We accept direct billing with a variety of companies such as Great West Life, Sunlife, Green Shield, Alberta Blue Cross. As long as it not a Health Spending Account or a “Pay and Submit” plan, we will bill directly.
Eye Testing and Sight Testing
Does Eyewear Experts offer in-store eye tests?
Our refracting optician performs digital eye testing using the state of the art EyeLogic computerized sight testing equipment. We will use that prescription to fill your glasses. If anything of concern with the health of your eye is noted, you will be referred to the appropriate vision care professional promptly.
Lenses and Coatings
What is a digital lens and why do so many retailers not sell them?
Simply put, a digital lens has more forgiving prescriptive corridors so your field of vision is greatly expanded. With a digital lens your Rx is surfaced on the inside of the lens rather than the outside as it had always been done, that gain in proximity to your eyes greatly enhances visual acuity and mitigates peripheral distortion. It is a much superior lens than a non-digital lens. In our opinion, it represents the first significant technology change in the optical industry in 50 years. To not sell it, as a retailer, is a decision to ignore technology and ignore what is best for your customers. The equipment necessary to manufacture digital lenses costs around 1 million dollars and for the production to be cost effective, a retailer probably needs to be able to run hundreds of thousands of lenses through their system annually, so the more likely answer as to why a store does not sell digital lenses is: because they can’t.
What is anti-reflective or AR coating?
Anti-reflective, or AR, is a durable coating that is applied to the lenses to eliminate reflections off the lens surface. AR coating allows more light to pass through the lens and makes your lens look invisible.
What are Transitions Lenses?
Transition lenses are lenses that darken automatically when exposed to Ultra-Violet sunlight (UV). Because UV is the activator for Transitions lenses, most do not work well while in the car.
What is a progressive lens?
A progressive lens, also known as no-line bifocal, provides distance, near, and intermediate vision. This gives you much more natural vision.
What is the best way to clean and care for my glasses?
Improper care is the leading cause of damage to anti-reflective lenses and other lens coatings, and almost always shortens the life of your product. Clean your glasses frequently to ensure perspiration, dirt and dust don’t remain on the lenses, as both can damage lens coatings. Keep your glasses on your face, or in the case, but not on your head where they can be exposed to hair oils or products. Even a scratch resistant coating can’t completely protect your lenses, so always keep your glasses in their case when you are not wearing them. Clean them with a microfibre cloth made especially for eyeglasses and the cleaning solution your optician recommends. When the cloth is not in use, keep it safe from dust and other particles that may transfer to and damage your lenses. Pre-moistened towelettes made specifically for eyeglass lenses are also an excellent choice.
What are common types of contact lenses?
There are two general types of lenses: soft and rigid gas permeable. Based on your vision health and lifestyle needs, your contact lens fitter will recommend the contact lenses that are most appropriate for you. Soft contact lenses are comfortable and made of flexible plastics that allow oxygen to pass through to the cornea. Rigid Gas Permeable (RGP) lenses are durable and resistant to buildup. They last longer than soft contacts and are easier to handle, as well as less likely to tear. However, they may take longer to get used to.
Extended Wear Contacts are good for overnight or continuous wear, ranging from one to six nights, or up to 30 days. It’s important for your eyes to go without lenses for at least one night following each scheduled removal.
Some soft contacts, referred to as “disposable” by sellers, are worn on a frequent replacement schedule. These are worn for two weeks, for example, but it is required that they be disinfected between uses.
Based on your vision health and lifestyle needs, your contact lens fitter can recommend the contact lenses that are most appropriate for you.
What is the procedure for a contact lens exam and fitting?
During a contact lens fitting, the curve and diameter of your eyes is measured to ensure you receive lenses that fit accurately and work well for your vision correction needs and lifestyle. If you have not previously worn contact lenses, training will be provided to show you how to put your lenses in, take them out, and properly store and care for them.
Do I need a prescription for coloured contact lenses?
A valid contact lens prescription is required to purchase any type of contact lenses, even if you do not need them for vision correction. A contact lens fitting will measure the curve and diameter of your eye, and help ensure the health of your eyes. If a lens is not properly fitted, it can shift, causing irritation, scratching, or other problems.